Please Read the Entire Training Description Before Registering

This training is only for members that have been assigned the Membership Manager role in Member365.

This training will take place on June 24th from 10:00 am to 11:00 am via Zoom.

Description: This training will cover how to perform functions in Member365 - focusing on the Chapter Renewal process. This will be an interactive training where the trainer will walk attendees through each of the processes on the live site and answer questions as they arise. Attendees will obtain 1 (one) credit for this training (the training can be attended more than once for educational purposes, but each member can only obtain 1 credit in total)

Thanks to the California Department of Social Services training grant, the Association worked with our membership management platform, Member365, to streamline several membership and training processes to allow counties more access/control to member information. The rebuild converted management of memberships from the individual employee to the county program management team giving more power to each county program to manage and view their members. This includes:

  • Chapter Management: Creates chapters (County Programs: PA, PG, and/or PC) that will improve membership management and allow roles within each county to manage their own members in real-time
  • Membership Renewal/Billing: Streamlines the membership renewal and billing process through improved membership verification and group billing – No more individual membership payments. All membership renewals will be done by an assigned County Program Membership Manager (can be any employee) and noted on one master invoice generated by Member365
  • Member Certification: Allows designated contacts within each county program to view/download their members' certification records
  • Training Course/Class Management: Streamlines the verification and payment of group classes by Member365 creating an invoice for classes taken by County Program members once a class roster has been uploaded into Member365

Virtual: Membership Manager Training - Chapter Renewals 6/25/2025 - 1.0 Credit

  • Wednesday June 25 2025, 10:00 AM - 11:00 AM